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Tear and nicks are found in both lenses/ right lens bottle expired etc
File selected :
Import Done ✔
Notes: close up to expiry date if products expired, take the products together with the packaging if products broken and etcPlease allow at least 3 working days for us to work out the details and revert back to you.
(Fast tips: Do not straight away put up the lens after opening up the new lens bottle)
(Fast tips: The lens may be turned inside out, which would also make it less comfortable than normal)
(Fast tips: Please check if there is any uneven surface or tears)
(Fast tips: By switching, then we can then understand whether it is lens defect or just the problem of handling)
It is important that you follow the steps above.
If you answer YES to all four questions above and the discomforts continue, please fill in the necessary information below for us to investigate further.
Tear and nicks are found in both lenses/ right lens bottle expired etc
File selected :
Import Done ✔
Notes: close up to expiry date if products expired, take the products together with the packaging if products broken and etcPlease allow at least 3 working days for us to work out the details and revert back to you.