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Payment

PinkyParadise Colored Contacts & Circle Lenses Online Store Payment

PinkyParadise Payment Method

Pinky Paradise is excited to offer Stripe as our secured payment gateways.
With Stripe, we now accept payments from major credit/debit cards which includes : VISA, MasterCard, Amex, Discover, Diners Club, JCB and Union Pay.

How Stripe Works?

Stripe is a payment gateway that accept credit card payments (in person or online) by transferring money between your merchant account and a payment processor. This is done using a physical credit card terminal or an online processor.

Here’s a visual representation to help you out:

A step by step guide: How to check out.

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PinkyParadise : How to Check Out
1.Create your store account.
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PinkyParadise : How to Check Out
2. Add the items to your Shopping cart and check out as Per usual.
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PinkyParadise : How to Check Out
3.For USA and Korean customers, please provide a valid prescription to place an order, either upload your prescription slip or submit your eye care professional's contact details.
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PinkyParadise : How to Check Out
4. Enter your contacts information and shipping details to proceed.
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PinkyParadise : How to Check Out
5. Select your shipping method.
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PinkyParadise : How to Check Out
6. Please enter your card details and Click pay now.
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PinkyParadise : How to Check Out
7. Your order has been completed with the order number provided. You will receive a confirmation email with your order number shortly!



HELP DESK


▸ Why is my transaction is not completed ?

Here are several reasons why your transaction is not completed.

  1. Bank Denied - Bank refuses to complete the payment. (The Most Common Reason)**Kindly call your card issuer/bank for authorization of this particular transaction.
  2. Invalid card Information including cardholder name, card no., expiry date & security code.
  3. Card declined due to insufficient funds, invalid card type.
  4. Loading Error - Slow internet connection during the transaction, the transaction process has timed out.
  5. User click "Cancel Payment/back to PinkyParadise.com".

▸ What should I do if my order is unsuccessful?

If your payment is declined, you will need to place your order again because the order has been frozen automatically. No payment will be taken for unsuccessful orders. To help ensure your order is not declined in the future, we suggest checking the following:

  • Ensure your card details are entered correctly.
  • Your card issuer may have declined your payment, please check with your card issuer for further support.
  • Clear cache and delete cookies or change browser to purchase again.
  • Contact enquiry@pinkyparadise.com for further assistance.

If you would like to know more about Stripe, visit the Stripe's Website for a comprehensive list of FAQs, terms, purchase payment agreements.
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